privacy policy
On this website, you will find information regarding data protection. The privacy policy governing the use of our website is provided in the text below. In addition, you can easily download our data protection information in accordance with Article 13 of the GDPR, as well as the consent form, from this page.
Privacy Policy for the Website
When you use our websites, we process personal data. In this notice, we explain what personal data we collect, how we process it, and what data protection rights you have.
The data controller for this website is:
Urea Solutions GmbH
Dunlopstr. 3
48432 Rheine
Tel: +49 5971 808278-0
E-Mail: info@urea-solutions.de
For further information about us, please refer to the legal notice and the content of this website.
We reserve the right to amend this privacy policy at any time to reflect changes in the law or in our business practices.
Our company has appointed a Data Protection Officer, whose contact information is as follows::
By mail: Our address is listed above; please include the note “Attn: Data Protection Officer”
E-Mail: datenschutz@urea-solutions.de
Phone: Please call our main phone number listed above; our Data Protection Officer will then call you back, or you will be given the direct extension number.
We process the personal data of our website visitors (hereinafter referred to as “you”) that we collect when you use our website.
You are under no obligation to provide any data on this website. If you do not enter data in any so-called “required fields” on the forms on this website, we will be unable to process your request. You are only required to provide us with the information necessary to fulfill the contract and to meet our associated legal obligations within the context of an existing contract.
Who receives your data?
Within our company, your data is only shared with those individuals who need it to fulfill our contractual and legal obligations or to perform their respective tasks.
Your data will only be shared with third parties for direct marketing purposes if you have given your consent.
Otherwise, your data will not be disclosed to third parties, except as described in detail in this Privacy Policy, and with the following exceptions:
Data will be disclosed if you have given your consent, on the legal basis of Article 6(1)(a) of the GDPR.
Data will be disclosed to authorities and public bodies if we are required to do so by law, on the legal basis of Article 6(1)(c) of the GDPR.
Data will be disclosed to the extent necessary for us to enforce legal claims arising from a contractual relationship with you, on the legal basis of Article 6(1)(f) of the GDPR, based on our legitimate interest in safeguarding our rights.
We may engage carefully selected service providers to fulfill our contractual and legal obligations and for our internal administrative processes. These providers are granted access to your data only to the extent necessary and are permitted to use it exclusively for the purpose of fulfilling the tasks we have assigned to them. These include web providers, IT service providers and data centers, telephone service providers, banks and credit bureaus, commercial agents and commissioned sales personnel, accounting service providers and tax auditors, transport and logistics service providers, printing companies, shipping services, specialized firms for data protection-compliant document destruction, and, where applicable, other external service providers. The legal basis for this is Article 6(1)(f) of the GDPR, based on our legitimate interest in ensuring and improving the efficiency, speed, and cost-effectiveness of our service portfolio through this division of labor, whereby individual tasks are delegated to other companies. Article 28 of the GDPR serves as a supplementary legal basis for data processing.
For what purposes and on what legal basis do we process your data?
The purpose of processing the data collected during your visit to this website is to reliably provide you with this website and the information it contains, to improve our offerings, to respond to or process any inquiries or concerns you may have, where applicable, to prepare or fulfill a contract, and, to the extent permitted by law or where you have given your consent, to send you offers and information of interest to you (advertising).
The legal bases for this are:
Art. 6(1)(a) GDPR, if and to the extent that you have given us your consent, and
Art. 6(1)(b) GDPR, insofar as this involves the performance of contractual or pre-contractual measures, and
Art. 6(1)(c) GDPR, insofar as we are required to fulfill a legal obligation, and
Article 6(1)(f) of the GDPR, based on our legitimate interest in offering attractive websites by analyzing statistical information about their use, in establishing and maintaining a business relationship with you, in providing advance payment under an upcoming or ongoing contract only after we have verified your good creditworthiness, and in advertising or promotional activities for our services within the legally permissible scope, in order to thereby secure the economic strength and positive future prospects of our company.
How long is the data stored?
All data you enter in forms and that we collect will be stored for as long as necessary to process your request. If the data is used to maintain an existing business relationship, it will be stored for as long as our business relationship continues. We will delete your personal data once the business relationship with you has ended, provided that the contractual relationship and all mutual or foreseeable claims have been fulfilled and there are no further legal retention obligations or legal grounds for data storage. The retention obligations under commercial and tax law apply for a period of up to 10 years.
1.) Data we collect
You can generally visit our websites without telling us who you are. To the extent technically possible, personal data is collected on our sites only if you voluntarily provide it to us by entering it yourself on our form pages, for example by entering your name, phone number, email address, etc. Every time you access and use our websites, access data (server log files) that your browser automatically transmits is collected as part of the functionality of the Internet: the date and time of the visit, the IP address used, browser type and operating system, as well as the page visited and the referring page, device data, and location data (geodata). Due to the IP address, this data may under certain circumstances be personally identifiable, but we do not combine this access data with other data sources. Our analysis of all access data is conducted anonymously, without reference to individuals, and using statistical methods, exclusively for the purpose of improving the functionality of our website. We reserve the right to review the server log file data—to the extent it is still available—if we become aware of specific indications of unlawful use. We would like to point out that data transmission over the Internet may involve security vulnerabilities; this applies in particular to the entry of data on our website. To minimize this risk, we encrypt the data you provide when ordering our goods and services using the Secure Sockets Layer (SSL) protocol. You can recognize this by the “https” in the address bar instead of “http.” However, it is not possible to completely protect data from access by third parties.
2.) Use of Cookies
We use “cookies” exclusively in the situations described below. You can configure your browser at any time to display or delete cookies. This means you always have the option to decide whether to accept or reject a cookie, or when to delete it. When you access our websites, our web server automatically sends a temporary cookie to your browser to make it easier for you to navigate our website. The only information contained in this temporary cookie is a reference value that allows our software to determine which page should be displayed when you click the “Back” button in your browser. The cookie is deleted as soon as you close the current browser window. If you reach our website via one of our business partners, our web server also sends a temporary cookie to your browser that contains a “referrer code” for that business partner. We use this data for statistical and marketing purposes. The cookie is deleted as soon as you close the current browser window. We also use cookies when you visit our contact pages or form pages. When you fill out a form, our website sends a cookie to your local hard drive; however, you can disable it at any time via your browser settings. If you accept this type of cookie, you’ll save time because you won’t have to fill out forms repeatedly. If you don’t accept this type of cookie, you can still use our website.
3.) Use of Piwik Analytics
“We are not currently conducting any web analytics, but we plan to use Piwik in the future; we will provide updates on this here as they become available.”
4.) Social plugins from Facebook and Google+
Our website uses so-called social plugins (“plugins”) from the social networks Facebook and Google+. These services are provided by Facebook Inc. and Google Inc. (“providers”): Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) and Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). You can find an overview of Facebook’s plugins and their appearance here:
developers.facebook.com/docs/plugins
You can find an overview of Google’s plugins and their appearance here:
developers.google.com/+/web/ .
To enhance data protection, our website uses the so-called “2-click solution” for social plugins. The plugins are only activated when you click on them. By clicking, you consent to the transfer of data. Your browser automatically establishes a direct connection to the servers of Google or Facebook. The content of the respective plugin is then transmitted directly from the provider to your browser and integrated into the page. This informs the providers that your browser has accessed the corresponding page of our website, even if you do not have a profile with the provider or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the United States and stored there. If you are logged in to one of the social networks, the providers can immediately associate your visit to our website with your profile on Facebook or Google+. If you interact with the plugins, for example by clicking the “Like” or “+1” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to your contacts. For information regarding the purpose and scope of data collection, as well as the further processing and use of data by the providers, and your related rights and privacy settings, please refer to the providers’ privacy policies.
Facebook Privacy Policy:
www.facebook.com/policy.php
Google Privacy Policy:
www.google.com/intl/de/+/policy/+1button.html
If you do not want Google or Facebook to directly associate the data collected via our website with your profile on the respective service, you must log out of the relevant service before activating the plugins.
5.) Processing, Use, and Disclosure of Personal Data
The personal data you enter on our website is processed and used to handle your inquiries or orders, in particular to follow up with you, send you requested information or contract documents, and—if a contract is concluded—to fulfill the terms of the contract. In addition, we also use this data for our own marketing purposes, to maintain and manage your customer account with us, and to continuously improve our range of goods and services. Your data will only be used for advertising purposes if this is permitted by law or if you have given your prior consent. You may, of course, revoke your consent at any time with future effect. You can find our contact information for this revocation at the top of this website or in the legal notice. We may engage third parties for the purpose of contract fulfillment and processing. In order to enable these third parties to perform technical, logistical, or other services on our behalf—such as delivery or billing—we will only share your data with them to the extent necessary for contract fulfillment and processing, and in compliance with data protection regulations. Credit check: If we make an advance payment and there is a financial default risk on our part, e.g., in the case of a purchase on account, we reserve the right to obtain a credit report from SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, or from Creditreform Münster Riegel & Riegel KG, Scharnhorststr. 46, 48151 Münster, or from R+V Allgemeine Versicherung AG, Raiffeisenplatz 1, 65189 Wiesbaden, provided that this does not conflict with the buyer’s legitimate interests. We transmit the personal data required for the credit check and use the information received regarding the statistical probability of default to make a balanced decision regarding the establishment, performance, or termination of the contractual relationship. We comply with the provisions of the Federal Data Protection Act. Otherwise, your data will not be disclosed to third parties unless you have given your consent. You may revoke your consent at any time with future effect. You can find our contact information for this purpose at the top of this website or in the legal notice. Electronic data sent to us as part of a job application will be used exclusively for the purpose of reviewing the application. If no employment contract is concluded, this data will be deleted no later than 5 months after the position has been filled by another candidate, unless you expressly consent to longer-term storage for a potential future vacancy. The same applies to unsolicited applications; this data will be deleted no later than 5 months after receipt if there is no explicit consent for longer-term storage.
6.) Newsletter
If we offer a newsletter (currently not planned) that you would like to subscribe to on our website, we will need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. To ensure that the newsletter is sent with your consent, we use the so-called double opt-in procedure. As part of this process, the potential recipient is added to a mailing list. The user then receives a confirmation email giving them the opportunity to confirm their subscription in a legally compliant manner. Only once confirmation is received will your email address be actively added to the mailing list and used to send the requested newsletter, including the information and offers it contains.
We use rapidmail as our newsletter software. The information you provide when subscribing to the newsletter will be transmitted to rapidmail GmbH. rapidmail is prohibited from selling your data or using it for any purpose other than sending our newsletters. rapidmail is a German, certified provider that was selected in accordance with the requirements of the General Data Protection Regulation and the German Federal Data Protection Act. For more information, please visit:
www.rapidmail.de/dsgvo-konformes-email-marketing
You can revoke your consent to receive the newsletter at any time, for example by clicking the “Unsubscribe” link included in every newsletter.
7.) External Links
To provide you with the best possible information, our website contains links to other websites. If you use these external links, this Privacy Policy does not apply to those links. We assure you that, at the time the links were created, no violations of applicable law were apparent on the linked websites. However, we have no influence over changes to the linked websites or the compliance of other providers with data protection and security regulations, and therefore cannot assume any responsibility for any problems or disadvantages that may arise from your use of linked websites. Therefore, please also review the privacy policies provided on the websites of other providers. If you notice any legal violations or other negative aspects on linked websites, please notify us so that we may take appropriate action.
8.) Your Data Protection Rights
You have the right to access the personal data we process about you in accordance with Article 15 of the GDPR. You have the right to rectification under Article 16 of the GDPR, the right to erasure under Article 17 of the GDPR, the right to restriction of processing under Article 18 of the GDPR, the right to withdraw consent and to object under Article 21 of the GDPR, as well as the right to data portability under Article 20 of the GDPR. These rights may be subject to the restrictions set forth in Sections 34 and 35 of the Federal Data Protection Act.
If you exercise the rights listed above, we will verify whether the legal requirements for doing so have been met and will notify you accordingly. If necessary, we may ask you to verify your identity; we are required to do so if there are any doubts.
If you have any questions regarding this matter or other issues related to personal data, or if you wish to file a complaint, you may contact us at any time—either through your usual contact person or through our Data Protection Officer. You can find our Data Protection Officer’s contact information at the beginning of this Privacy Policy. In addition, you have the right to file a complaint with a competent data protection supervisory authority, such as the State Commissioner for Data Protection and Freedom of Information (LDI NRW), Kavalleriestr. 2–4, 40213 Düsseldorf. A list of data protection supervisory authorities and their contact information can be found at the following link: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Withdrawal of Consent
You may revoke any consent you have given us to process your personal data at any time, effective for the future, by sending us a message to that effect. This also applies to the revocation of consents given to us prior to the GDPR coming into effect, i.e., before May 25, 2018. Please note that the revocation takes effect only for the future. Processing that took place prior to the revocation is not affected. The revocation may generally be submitted to us in any form; however, for documentation purposes, we ask that you send it by mail or email with the subject line “Revocation,” stating your name and address. As a precaution, we would like to point out that even after you revoke your consent in whole or in part, we may continue to process your data if there is another legal basis for doing so.
If you would like to unsubscribe from our newsletter, you can do so at any time by clicking the link provided at the bottom of each newsletter.
Right to object on a case-by-case basis
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(e) of the GDPR (data processing in the public interest) and Article 6(1)(f) of the GDPR (data processing based on a balancing of interests); this also applies to profiling based on these provisions.
In principle, you may submit your objection to us in any form; however, for documentation purposes, we ask that you send it by mail or email with the subject line “Objection,” including your name and address.
If you lodge a valid objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
Objection to Direct Marketing
We also process your personal data for direct marketing purposes, sending you information and offers that we believe may be of interest to you. You have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. You may generally submit your objection to us in any form; however, for documentation purposes, we ask that you send it by mail or email with the subject line “Objection,” including your name and address.
9.) Further information
In addition to this information, we refer you to all information you already have regarding our company and our processing of your data, as well as any information we will provide you in the future. If you would like further information, please contact your designated contact person, our headquarters, or our Data Protection Officer. They will be happy to assist you. Please note that in the case of part-time positions and during periods of vacation or illness, processing may be slightly delayed. Thank you very much.
Do you have any questions?
Contact information for our Data Protection Officer:
Urea Solutions GmbH
Attn: Data Protection Officer
Dunlopstr. 3
48432 Rheine
Phone: 05971 808278-0
Email: datenschutz@urea-solutions.de
